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(800) 589-7100
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Commercial Installation

Your business is your livelihood and any interruption in work costs your company dearly. You can depend on Vigilante Security to work around your company operations so that you do not miss a beat. We realize that you may have some questions or concerns about the installation. The following information will give you a good idea of what to expect and alleviate any fears you may have. If you still have a question, please feel free to call us at (800) 589-7100 and we will be glad to set your mind at ease.

Standard Installation Procedures
Get an understanding of our basic installation processClick for more
 
Quality Assurance
Alleviate your concerns about your system installationClick for more
 
Case Study
Are the security system proposals you get based on a "cookie cutter" approach? We customize our installationsClick for more

 

 

 

 

 

Standard Installation Procedures

  1. When the installer(s) arrive(s) at your site, they will quickly review the installation plan with you to see if you have any last minute concerns.
  2. The installer will take all necessary precautions to prevent damage to your site during the installation process.
  3. The installer may need to move furniture to create work areas around the places where sensors, wires, and control panels need to be installed. If you have sensitive equipment or furniture that you would rather move yourself, we understand. We will let you take care of it. Please ask the installer(s) for help if you need it.
  4. At this point, the installer(s) will begin running wires and installing the sensors and control panels. If you want to leave while the installation is going on that is fine. If you want to stay and watch, that is fine too. All of our installers are specially trained to install systems so that they not only work correctly, but they look neat and clean once they are in.
  5. If you are on site when the installer(s) finish(es) the job, they will take time to show you how to use the control panel and answer any questions you may have. If you are not on site when they are done, they will lock up your business and leave the system disarmed until you are ready to arm it, unless you make other arrangements.
  6. When you are ready to arm your system, please call us at (800) 589-7100 and let us know that you have a new installation and want to learn how to arm and disarm your system. We will put you in touch with the right person to answer your questions to your satisfaction.

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Quality Assurance

We conceal all wiring and sensors whenever possible and, most importantly, the entire alarm's circuitry is fully "supervised" which prevents circumvention and makes the system fail safe. In other words, the alarm system monitors itself and immediately notifies the central station if it senses that someone has tampered with the wiring of the system.

All of our circuitry includes the highest quality stranded, copper-jacketed wire with all connections hot soldered for longer life and system reliability.

We carry $3 million per occurrence of special liability insurance for our customers' protection.

All our employees undergo police background investigations and are fully insured and bonded.

We provide 24-hour service.

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Case Study

We tailor your alarm system to meet your exact needs giving you peace of mind. As an example, consider the installation we did for Frank W. Kerr Corporation:

Never judge a book by its cover. That lesson definitely applies to the combination burglary/fire system installed at the F. W. Kerr Co. warehouse in Novi, Michigan, just outside Detroit.

From the exterior, the single-building warehouse looks like it would be a routine job for any installation technician. But as Scott Grougan, lead technician for Vigilante Security Inc. in Lathrup Village, Michigan, found out, the job was far from routine.

The interior of the 305,000-square-foot facility houses a wide range of health and beauty aids for distribution to stores; everything from sunglasses to toilet paper to products requiring top-level security are stored under one roof. The diversity of the products requires an alarm system of varying security levels to secure the inventory. Moreover, the facility is open 24 hours per day to accommodate deliveries.

Grougan used his ingenuity to design and install a system based on two separate panels with 179 points of protection, including burglary, fire, temperature, and supervisory monitoring. The resulting “labor of love” took 11 weeks to install, used 11,000 feet of wiring, includes 13 separate partitions covering 33 offices, has multiple storage areas secured by a 40-foot-high chain-link fence, a vault and even a refrigeration unit.

13 Partitioned Areas Require Varying Security Levels

“I love this job. Jobs like this are fun,” says Grougan, who has been with Vigilante Security for two-and-one-half years. Previously, F. W. Kerr Company’s warehouse had a 20-year-old alarm system. Because of the range of products, about 15 partitioned areas needed UL Grade AA protection, while other parts didn't need security at all. The entire burglary system was put out for bid, and Vigilante Security got the job.

“Age had taken over, and they were having chronic false alarm problems. The owners wanted to refresh the security and re-think the type of protection for many of the areas,” says Grougan.

The existing system had 15 separate alarm systems for each of the 15 partitioned areas. Most of the partitioned areas have a chain-link fence surrounding them. The fence reaches as high as the ceiling, which is 44 feet at one point.

“At some point in the building, partitions would cross. That’s where the old system would get hairy,” recalls Grougan.

The new system had too many alarm points to be supported by just one panel, so Grougan installed two Bosch control panels. Because parts of the building are open 24 hours per day, Grougan had to set up each partition, one at a time.

“Programming and getting all the logistics down was challenging and fun,” he says in retrospect. “As I took something down, I had to replace it. The new system had to be completely wired and in place prior to taking down the old system in that area. I would go to an area, wire it, trim it with new devices, test it and take the old system out. I did that one partition at a time.

“That sequence meant that the customer had to be thoroughly trained on the use and operation of the system prior to me ever turning over a partition to him. We couldn’t leave any holes in the system while it was being installed,” he says.

For example, one corridor is covered by the office system. The doors on the right are covered by a storage partition, while the doors on the left lead outside and are part of a 24-hour perimeter partition. Grougan also had to work closely with the old alarm company to make sure the proper systems stayed on line during the installation.

“The entire job took me 11 weeks single-handed,” says Grougan. He only had help on some days when he was doing 40-foot wire runs.

This is just one example of Vigilante Security's ability to meet whatever security requirements you may have in even most complex situations. If you are uncertain about your security requirements, we will do a free inspection and give you our recommendations based on twenty-five years of experience. Call us today for a free consultation at (800) 589-7100.

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